COLLISION FAQ

Am I required to use a shop selected by my insurance company?

No, you may have the shop of your choice to make the repairs. You are not required to use a shop selected by an insurance company. However, you are required by your policy to allow the insurance company a reasonable amount of time to inspect the vehicle prior to having any repairs made.

Am I required to get more than one estimate?

No, the law does not require you to get more than one estimate.

Who can authorize repairs?

Only you, the owner, can authorize the shop to make repairs on your vehicle.

When do I pay for repairs?

You will be required to pay for the repairs upon completion. To avoid delays, it will be up to you to secure payment from the insurance company along with any necessary endorsements from lien holders.